The Choir Genius App

It's free and works seamlessly with your site!

Written by Sharlene Kowk

Updated 8 hours ago

We're proud to introduce our Choir Genius app - designed to help your members access what's most important to them while on to go!

🎉 Coming Soon: A New Version of the App!

We’re excited to announce that a brand-new version of the Choir Genius app is on the way!
It will include design improvements and even more helpful tools for singers and admins.
Release date: September 1st 2025
The new version is available NOW for Android devices.
The app is still goig through verifications for the Apple app store, so IOS devices will still only have the older version.

Version 2.0.25 (New) of the Choir Genius App
- Logging in
- Forgot password
- Logging in to multiple accounts
- Menu / Features
- Your profile
- Settings
- Home
- Bulletins
- Music
- Player
- Events
- Rsvp to an event
- Taking attendance
- Scanning tickets
- People
- App messages

This help page is under construction

This guide walks you through the features of the Choir Genius mobile app. Some capabilities depend on your role and your choir’s settings.

Note: Many parts of the app require an internet connection. Downloaded audio tracks are available offline in the Player.

Logging in

Tap the orange button to Link an account.
Find your group/site by searching for the site name, or tap Enter URL manually.
Enter your username or email and password.
Tap Link account to sign in, then tap Continue to open the Home screen.

Tip: If you don’t see your site in search, double‑check spelling or paste the full site URL.

Forgot password / can’t log in

If you can’t sign in:

Open your device’s web browser and go to your choir’s site.
Try logging in on the website.
If your username or password isn’t working, use Forgot password on the site’s login screen to reset it.

Important: Password reset is only available on the browser version of your site (not in the app).

Logging in to multiple accounts

Once you’re signed in to your first account, you can add more:

Open the Menu (three horizontal lines, top‑right) → Settings.
Tap Link another account and follow the login steps.
Switch accounts using the top blue bar (shows your group and account name) or from Settings.

Note: Each account keeps its own content and permissions. Push notifications on the device may aggregate across linked accounts.

Menu / Features

Tap the ☰ menu (top‑right) to access:

Home
Bulletins
Music
Player
Events
People
Your Profile
Settings

Some items may be visible only to leaders/admins depending on your role.

Your profile

View and update parts of your Choir Genius profile:

Profile photo, bio, contact info, and address
Your profile QR code (used for quick attendance check‑in at events)

Note: This is a partial profile view. For full profile options (e.g., contact‑sharing preferences), use the browser version of your site.

Settings

Found at the bottom of the menu. From here you can:

Switch accounts or link additional accounts
Change Theme (Light/Dark)
Change App language (English/French)
View the App version number

Home

Your central dashboard. Cards/blocks may include:

Next upcoming event (tap to open the event)
Pending RSVPs
Recent & pinned bulletins
Music highlights
Pitch pipe
A link to your full website (opens in browser and logs you in automatically)

Admins can optionally configure a custom block that appears at the top of Home. This is managed in the website’s Home Dashboard → Mobile App tab.

Bulletins

Read announcements and updates assigned to you.

Tabs: Recent and Older
Search: Tap the magnifying glass (top‑right)
Actions: Tap the three vertical dots (top‑right) to Mark all as read

Music

Browse and practice from your assigned setlists.

Tap a setlist to expand it and view songs.
Tap a song name to expand details and see attached files.
Key button (orange) plays the reference key (shown only if key info is provided).
Orange “i” icon shows full song details (notes, etc.).
Orange “+” icon next to a track downloads it to the Player; it turns into a green checkmark when downloaded.
Eye icon previews a PDF; blue download icon saves a PDF to your device.
To download music files to a non–Choir Genius player, open the song details (orange “i”).

Limitations: MIDI files cannot be played in the app’s Player.

Player

All downloaded tracks appear in Player. When tracks exist, a mini‑player shows at the bottom of the app—tap it to expand.

Manage tracks

Reorder: drag using the three‑line handle to the left of a track title.
Delete / Clear all: tap the wrench icon (top‑right).

Playback features

Play / Pause
Loop (A–B section looping)
Slow down / Speed up
Repeat a single track or all tracks

Good to know: The Player continues playing even if you minimize the app.

Events

See all events you’re invited to.

Tabs: Upcoming and Past
Filter: top‑right funnel icon
RSVP: use the orange‑font dropdown on the right in the list, or open an event to respond
Bulk RSVP: tap the three dots (top‑right) to Mark all upcoming as “Will attend”
Open an event to view details and perform additional actions (attendance or ticket check‑in—if you have permission)

RSVP to an event

Choose your response from the orange‑font dropdown.
If you submit a leave request (won’t attend), you’ll be prompted to add a note.
Bulk action: Mark all upcoming as “Will attend” via the three dots menu (top‑right).

Taking attendance (leaders/admins only)

Open the event → tap Manage attendance (orange button).
Use tabs/filters to view by RSVP or Attendance state.
Tap the orange QR icon to scan profile QR codes with your camera.
- Singers can quickly display their code from the top blue bar or from Your Profile.
To mark manually, tap the three grey dots next to a member’s name and choose the correct attendance status.

Scanning tickets (leaders/admins only)

If an event has ticketing enabled:

In the event list, you’ll see an orange ticket‑star icon on the right.
Inside the event, tap Ticket check‑in.
Use tabs/search to find attendees, or tap the orange QR button (top‑right) to scan with your camera.
You can also tap the three grey dots next to a ticket holder to check in manually.

Tip: Allow camera permissions when prompted so you can scan QR codes.

People

Directory of members you’re allowed to see.

Tabs: All (Members, Parents, Applicants) and Leaders
Search by name (magnifying glass, top‑right) or use the filter for roles/subgroups
Depending on privacy settings, you may see full contact info when opening a member, or only limited info (e.g., first name)
Leaders’ contact info should always be visible if they’re categorized as Work Contacts

Note: The app does not show No‑role, Community, or Blocked accounts. Admins can view all information that’s available according to site settings.

App messages

Messages sent to you appear under the bell icon (top‑right, next to the menu).

If you’re signed in to multiple accounts on the same device, messages appear in a single list with the sender and group name shown.
Tap a message to open/mark as read.
Tap the three vertical dots (top‑right) to Mark all as read.
App messages also arrive as push notifications on your device.

Troubleshooting & FAQs

I can’t log in → Use the website’s Forgot password on the login screen.
Notifications aren’t arriving → Check device system settings for app notifications and ensure you’re signed in to the correct account.
Can’t scan codes → Ensure camera permissions are granted.
Audio won’t play → Confirm the track is downloaded and note that MIDI isn’t supported in the Player.

Version & Language

App version: 2.0.25
Supported languages in app UI: English and French (content depends on what your choir has provided)

OLDER VERSION OF THE APP

- Logging in
- Forgot password
- Using multiple accounts
- Features
- Taking Attendance
- Scanning QR codes for: Attendance
- Scanning QR codes for: Tickets
- Using the Music Player
- Troubleshooting

Demo video

📱 Getting Started with the Choir Genius App

The Choir Genius app makes it easy to manage your singing life — from checking rehearsals to playing learning tracks. Whether you’re a singer, a volunteer, or both, this guide will help you feel confident using the app.

🔐 Logging In

To log in, you’ll need:

Your choir's site URL (e.g. mychoir.choirgenius.com)
Your username or email
Your password

Note: You cannot use the “Sign in with Google” option in the app — only your regular login info will work.

Forgot Your Password?

You’ll need to reset it through the website, not the app:

Visit your choir’s website.
Click “Forgot Password?”
Follow the steps to reset your password.

Parents: If you’re logging in under your own account, you’ll only see your info — not your child’s. To view your child’s details, log in with their account instead.

👥 Using Multiple Accounts

If you belong to more than one group using Choir Genius, you can link them in the app.

Tap your profile icon in the top-right corner.
Tap “Link another account.”
Enter the login details for your other account.

To switch between accounts, tap your profile again and use the orange “Switch” buttons.

🎵 What You Can Do in the App

For Members

See your dashboard and any custom info shared with you
Read bulletins and announcements
Receive app messages
View group contacts (if they've shared their info)
Check event details and RSVP
Access music and learning tracks: see set lists, songs, starting keys, attached sheet music, and listen to learning tracks
Create and manage your personal playlists by downloading learning tracks for offline use.

For Admins, Managers, and Coordinators

View contact info and profiles for all members
See event attendance and mark people present or absent
Take attendance by hand or by scanning QR codes
Scan tickets for guest check-in at ticketed events

Demo Video

✅ Taking Attendance in the App

If you have the right role (Admin, Manager, Coordinator, Assistant), you’ll see a big orange Attendance button when viewing an event.

How to take attendance:

Tap Attendance on the event.
Use the filter icon (funnel) to narrow the list by voice part.
Tap the lines next to each name to mark them.
Use the “Mark remaining as absent” button if needed.
Tap the tabs along the top to view who is present, absent, etc.

📷 Scanning QR Codes for Attendance

From the attendance view, tap the QR code icon in the top-right to open your camera.
You can now scan codes shown on a phone or printed sheet using your device's camera!

🎫 Ticket Scanning

You can now check in guests for ticketed events directly from the app!
This is available to Admins, Managers, Coordinators and Assistants only.

Just view the event, and you’ll see a button to scan tickets using your device’s camera.

🎧 Using the Music Player

Go to your assigned set lists and tap on a song.
Download tracks using the download icon, or tap play to stream them once. Downloading them adds them to your personal player within the app, and allows for offline use.
Tap the white play icon in the top-right corner to open the player.
Tap “Manage” to remove or organize your downloaded tracks. Drag and drop them into the order you want.
Use the player buttons to play, pause and skip songs.

Player Features (as of August 2024):

Use the loop slider bar to loop sections of songs
Slow down the track to 0.8x speed.
Repeat tracks endlessly
“Clear All” button to reset your playlist

🛠️ Troubleshooting Tips

If something looks out of date or isn’t working quite right, try the following:

Fully close and reopen the app.
Pull down on a screen to refresh the info.
Clear your playlist if tracks aren’t showing correctly.
If problems continue, check with your group admin — they can help!

Need more help? Visit our support center at:
🔗 https://groupanizer.crunch.help/en/choir-genius

Or join our Discord for help from other members and admins:
🔗 https://discord.com/invite/U5xcZvveHk

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