The Choir Genius App

It's free and works seamlessly with your site!

Written by Sharlene Kowk

Updated 1 week ago

We're proud to introduce our Choir Genius app - designed to help your members access what's most important to them while on to go!

- Logging in
- Forgot password
- Using multiple accounts
- Features
- Taking Attendance
- Scanning QR codes for: Attendance
- Scanning QR codes for: Tickets
- Using the Music Player
- Troubleshooting

Demo video

🎉 Coming Soon: A New Version of the App!

We’re excited to announce that a brand-new version of the Choir Genius app is on the way!
It will include design improvements and even more helpful tools for singers and admins.
Release date: To be announced. Stay tuned!

📱 Getting Started with the Choir Genius App

The Choir Genius app makes it easy to manage your singing life — from checking rehearsals to playing learning tracks. Whether you’re a singer, a volunteer, or both, this guide will help you feel confident using the app.

🔐 Logging In

To log in, you’ll need:

Your choir's site URL (e.g. mychoir.choirgenius.com)
Your username or email
Your password

Note: You cannot use the “Sign in with Google” option in the app — only your regular login info will work.

Forgot Your Password?

You’ll need to reset it through the website, not the app:

Visit your choir’s website.
Click “Forgot Password?”
Follow the steps to reset your password.

Parents: If you’re logging in under your own account, you’ll only see your info — not your child’s. To view your child’s details, log in with their account instead.

👥 Using Multiple Accounts

If you belong to more than one group using Choir Genius, you can link them in the app.

Tap your profile icon in the top-right corner.
Tap “Link another account.”
Enter the login details for your other account.

To switch between accounts, tap your profile again and use the orange “Switch” buttons.

🎵 What You Can Do in the App

For Members

See your dashboard and any custom info shared with you
Read bulletins and announcements
Receive app messages
View group contacts (if they've shared their info)
Check event details and RSVP
Access music and learning tracks: see set lists, songs, starting keys, attached sheet music, and listen to learning tracks
Create and manage your personal playlists by downloading learning tracks for offline use.

For Admins, Managers, and Coordinators

View contact info and profiles for all members
See event attendance and mark people present or absent
Take attendance by hand or by scanning QR codes
Scan tickets for guest check-in at ticketed events

Demo Video

✅ Taking Attendance in the App

If you have the right role (Admin, Manager, Coordinator, Assistant), you’ll see a big orange Attendance button when viewing an event.

How to take attendance:

Tap Attendance on the event.
Use the filter icon (funnel) to narrow the list by voice part.
Tap the lines next to each name to mark them.
Use the “Mark remaining as absent” button if needed.
Tap the tabs along the top to view who is present, absent, etc.

📷 Scanning QR Codes for Attendance

From the attendance view, tap the QR code icon in the top-right to open your camera.
You can now scan codes shown on a phone or printed sheet using your device's camera!

🎫 Ticket Scanning

You can now check in guests for ticketed events directly from the app!
This is available to Admins, Managers, Coordinators and Assistants only.

Just view the event, and you’ll see a button to scan tickets using your device’s camera.

🎧 Using the Music Player

Go to your assigned set lists and tap on a song.
Download tracks using the download icon, or tap play to stream them once. Downloading them adds them to your personal player within the app, and allows for offline use.
Tap the white play icon in the top-right corner to open the player.
Tap “Manage” to remove or organize your downloaded tracks. Drag and drop them into the order you want.
Use the player buttons to play, pause and skip songs.

Player Features (as of August 2024):

Use the loop slider bar to loop sections of songs
Slow down the track to 0.8x speed.
Repeat tracks endlessly
“Clear All” button to reset your playlist

🛠️ Troubleshooting Tips

If something looks out of date or isn’t working quite right, try the following:

Fully close and reopen the app.
Pull down on a screen to refresh the info.
Clear your playlist if tracks aren’t showing correctly.
If problems continue, check with your group admin — they can help!

Need more help? Visit our support center at:
🔗 https://groupanizer.crunch.help/en/choir-genius

Or join our Discord for help from other members and admins:
🔗 https://discord.com/invite/U5xcZvveHk

Did this answer your question?